1.About us
This website and service are run by Megaplates.
You can contact us by email at megaplates@outlook.com or by message on Instagram at @megaplates.
We are not affiliated with the DVLA.
2.What we sell
We sell the right to a vehicle registration number (a "registration"). We do not sell physical number plates.
Every registration on our website is registered with the DVLA and held on a DVLA certificate of entitlement (V750) or retention document (V778) (a "certificate").
When you buy a registration, we arrange for the DVLA to issue a certificate in your name. You then assign the registration to your vehicle yourself.
3.Checking your vehicle is suitable
A registration cannot be used to make a vehicle look newer than it is. It is your responsibility to check that the registration can go on your vehicle before you buy it.
If you're not sure, check the registration's listing or ask us before you order. If your vehicle isn't suitable, you can still buy the registration and keep it on a certificate until you have a suitable vehicle.
4.Prices and payment
All prices are in pounds sterling. Our prices include the DVLA transfer fee, delivery of your certificate and any tax. A set of physical number plates is not included.
Payment is taken securely by Stripe. We never see your full card details.
If you choose to pay with Klarna, your agreement for that payment is with Klarna and Klarna's own terms apply. Klarna decides whether you are eligible.
If a price on our website is wrong, we will tell you before we process your order. You can then choose to go ahead at the correct price or cancel for a full refund.
5.Your order
Your order is accepted when we email you to confirm it.
If the registration is no longer available, or we can't accept your order for another reason, we will tell you and refund you in full.
Please make sure the name, address and contact details you give us are correct. The certificate will be issued in the name you give us and posted to the address you give us.
6.The transfer
Once you have paid, we apply to the DVLA to add you as the new nominee on the certificate. The DVLA then issues a certificate in your name.
We post your certificate by Royal Mail 1st Class tracked, with instructions on how to assign it. This usually takes 5 to 7 working days from payment. If there's a delay, we will tell you.
The DVLA's processing times are outside our control.
7.Assigning your registration
You can assign the registration to your vehicle online on GOV.UK, using your certificate and your vehicle's V5C logbook.
Once it is assigned, you must fit legal number plates before you drive, and tell your insurance company about the new registration.
Your certificate has an expiry date. You must assign the registration, or renew the certificate with the DVLA, before it expires. If it expires, the right to the registration is lost permanently and we cannot recover it.
8.Cancelling your order
You have a legal right to cancel your order within 14 days. Because a transfer is a service, when you place your order you ask us to start your transfer straight away, within that 14-day period.
If you cancel before we have submitted your transfer to the DVLA, we will refund you in full.
Once the DVLA has transferred the registration into your name, our service is complete and you can no longer cancel or get a refund.
If we cannot complete your transfer for a reason that isn't your fault, we will refund you in full.
Nothing in these terms affects your legal rights.
9.Our responsibility to you
We are responsible for losses you suffer that are a foreseeable result of us breaking these terms or failing to use reasonable care and skill.
We are not responsible for:
- A registration that can't go on your vehicle because of its age, if you didn't check before ordering.
- A registration being lost because the certificate expired before it was assigned or renewed.
- Delays caused by the DVLA, Royal Mail or other events outside our control.
- A certificate that is lost after it has been delivered to you.
Our total responsibility to you is limited to the price you paid for the registration.
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud, and for breaking your legal rights as a consumer.
10.Complaints
If you're unhappy with anything, please email us at megaplates@outlook.com. We aim to reply within 3 working days.
11.The law that applies
These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales.
If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
12.Changes to these terms
We may update these terms from time to time. The terms that apply to your order are the ones on our website when you placed it.